Our Services

1. Each USB can be customized with your company's different logo on one or both sides.

2. Pre-loading files into the USB flash drive and autorun are available.

3. Custom Shape, Color and Packing. If you are looking for particular shapes, please send me pictures.

4. 12 months warranty for defective items.

5. If any problem occurs when using the item, please feel free to contact us,we will provide you professional technology support. If item was faulty, we will provide replacement/repair/return/refund services for different conditions.

6. All the inquiries and quality issues would be dealt within 24 hours by our customer service.

7. We will handle your feedback earnestly and ready to work out a satisfactory solution along with you.

FAQ

1. How can I send the payment ? We accept T/T 

2. What is the MOQ ? 100pcs for most of our products.

3. How do you ship the goods ,and how long does it take ? We usually ship by DHL,UPS,TNT,FEDEX ,it usually takes 3-5 days ,we also accept by air ,by sea ,freight collect and shipping by your China forwarder . Note : bad weather, holidays or hot seasons might cause delay of the delivery.When you choose DHL/UPS/Fedex, please make sure the address is not a remote area, otherwise, there will be an extra charge

4. How to proceed the order if I have logo to print ? Firstly ,send us the AI logo to make the artwork ,after artwork approval ,we will arrange a sample production ,the next is sample picture or sending sample to you for confirmation ,and then we will move to mass production.

5. What is the brand of your USB chip ? We usually use Toshiba, Samsung, Hynix ,Micron, Intel chip ,Sandisk,all the chip pass the H2 test.

6. Can you upload file into the USB ? Yes , deletable and undeletable file are available ,we can also make website pop-up and auto-play your video.

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